The government has issued an urgent warning to 24,000 people asking for family allowances, work tax credits, child tax credits and a guardian’s allowance.
HMRC says claimants for these benefits have less than a week to provide new payment details before the November 30 deadline, or risk having payments temporarily halted.
As of December 1, 2021, HMRC will no longer be making payments to postcard accounts – and the deadline is fast approaching.
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Approximately 24,000 HMRC clients with postcard accounts now have only a few days to provide managers with their new account information before the November 30 deadline, otherwise payments will be suspended.
HMRC urges account holders to contact them to update their bank details in order to continue receiving payments without interruption.
Customers can choose to receive their benefits and credits into the account of a bank, building society or credit union.
Family Allowance and Guardianship Allowance clients can use their personal tax account to provide revised account details, change their bank details via GOV.UK or by contacting the child benefit helpline on 0300 200 3100.
Customers can benefit from tax credits change bank details by contacting the Tax Credit Hotline on 0345 300 3900. If clients cannot open a bank account, they should contact HMRC.
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Myrtle Lloyd, General Manager of Client Services at HMRC, said, âTime is running out for clients who have used a postcard account to get payments from us. They need to give us their new account details now to avoid their payments being suspended. .
“They can update their information online or by calling us, and they should be very careful to avoid passing personal information on to scammers who contact them and claim to belong to HMRC.”
If a customer misses the November 30 deadline, their payments will be suspended until the customer notifies HMRC of their new account details.
The Monetary Advice and Pensions Service offers information and advice on how to choose the right checking account and How to open an account.
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HMRC said it wrote to affected customers advising them of the closure of their postcard accounts.
He also urged everyone to be vigilant if they are contacted unexpectedly by someone asking for money or personal information, due to the high number of scammers who email, call or send messages. SMS to people claiming to belong to the department.
Post office account closures will not affect DWP benefit recipients for another year.
In September 2021, the Department of Work and Pensions (DWP) announced that it had accepted a 12-month extension for its clients who use a postcard account.
If HMRC customers also receive DWP payments, this extension only applies to DWP related payments.
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